Approach to AI

As a researcher, I know that skillfully working with AI is, and will increasingly be, part of the job. Using AI for the right tasks can improve the quality and efficiency of our human work.

For more information, read my “hot take” on AI here.

Research Methods

Qualitative & some quantitative | Moderated and unmoderated | Remote and in-person

• Interviews

• Contextual inquiries

• Usability testing

• Surveys

• Field studies

• Heuristic reviews

• Experiments

• Time-on-task studies

• Card sort

• Tree testing

Tools

• Dovetail – Research repository and qualitative analysis

• UserTesting – Participant recruitment, screening, and remote testing

• Miro/ Mural/ Figjam – Stakeholder alignment, prioritization workshops

• Microsoft Suite – Copilot, Planner, Outlook, PowerPoint, SharePoint, Teams, Forms, etc.

• Calendly – Participant scheduling and coordination

• Camtasia – Video editing and highlight reel creation

Facilitation & Collaboration

Workshop facilitation, cross-functional strategy sessions, stakeholder alignment, project alignment, design sprints, mentorship

Areas of Interest

Accessibility, sustainability, empathetic research, research democratization, and integrating AI tools into research.

When teammates come to me for support

• Crafting AI prompts or getting the most out of Copilot

• Practicing and refining presentations

• Improving moderation techniques

• Establishing repository best practices

What I’m currently focused on

• Driving continuous follow-up and stakeholder engagement

• Quantifying the impact of UX research

• Aligning UX metrics with enterprise-wide goals